Right of withdrawal

The right of withdrawal

You have the right to withdraw from the contract within 14 days without giving any reason. This right is only granted to consumers.

The period for withdrawal expires after 14 days from the date on which you acquired the possession of the goods or a third party other than the carrier and indicated by you, acquired the possession of the goods.

To exercise the right of withdrawal, you must inform us BB Sp. z o.o., ul. Matejki 14, 58-580 Szklarska Poręba, POLAND, tel.: +48 502221151, e-mail: kontakt@miyako.pl, about your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by mail, telephone or e-mail ). You can use the withdrawal form, but it is not mandatory.

To keep the withdrawal deadline, it is sufficient to send us the information on exercising your right before the deadline.

 

Effects of withdrawal

In case of withdrawal from the contract, we shall reimburse to you all payments received from you, including the cost of delivery (with the exception of the additional costs resulting from the choice of a method of delivery other than the least expensive method of delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to exercise the right to withdraw from the contract.

Reimbursement of payments will be done using the same payment method that you used for the initial transaction, unless expressly agreed otherwise; in any case you will not incur any fees in connection with the return. We may withhold reimbursement until receipt of the goods or to have supplied evidence of having sent back depending on whichever is the earliest.

Please send goods to us without undue delay and in any event not later than 14 days from the day on which you communicated your withdrawal from the contract. The deadline is met if you send back the goods before the deadline of 14 days.

You will have to bear the direct cost of returning the goods to us.

You are only liable for any diminished value of the goods resulting from the handling of them in a different way than was necessary to establish the nature, characteristics and functioning of the goods.

 

Withdrawal form 

- Recipient: BB Sp. z o.o., ul. Matejki 14, 58-580 Szklarska Poręba, POLAND, tel.: +48 502221151, e-mail: kontakt@miyako.pl

- I / We (*) hereby give announce on my / our (*) withdrawal from the contract of the following goods (*) / provision of the following services (*)

- Order date (*) / received  on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only if this form is notified on paper)

- Date

 

(*) Delete as appropriate

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